Privacy Policy
Last updated: November 2025
At Growgent (“we,” “our,” “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit www.growgent.dev or use our AI-powered services.
We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
We collect the following types of information from users:
User input and chat logs: Information entered or shared through our AI systems and chat interfaces.
Contact information: Name, email address, or phone number provided through forms or communication.
Payment information: Processed securely through third-party payment processors (e.g., Stripe).
Technical data: Automatically collected information such as browser type, usage data, and cookies (if applicable).
We do not collect or process sensitive personal data (such as health, biometric, or racial data).
2. How We Use Your Information
We process user data for the following purposes:
To provide and improve our AI-powered services and tools.
To process payments and manage subscriptions.
To deliver customer support and respond to inquiries.
To improve our AI models (when applicable).
To maintain service security and prevent misuse.
We only process personal data when we have a lawful basis — such as performance of a contract, user consent, or legitimate interest.
3. AI Data Handling
Some user input or chat interactions may be processed by AI providers such as OpenAI, Grok, or Gemini to generate responses or perform tasks.
We do not use identifiable user data to train AI models.
Data may be analyzed in aggregate or anonymized form to improve performance.
Automated decision-making is not used to make legally or financially significant decisions about users.
4. Third-Party Services
We use trusted third-party providers to operate our business efficiently:
GoHighLevel – CRM and automation platform
OpenAI, Grok, Gemini – AI model providers
Stripe – Payment processing
These providers may process data on our behalf under their own privacy and security policies.
Some of these services may operate servers outside the European Union, and we take steps to ensure compliance with GDPR data transfer safeguards.
5. Data Retention
We retain user data until the user requests deletion or it is no longer necessary for the purposes described in this policy.
When data is no longer required, it is securely deleted or anonymized.
6. User Rights
Under GDPR, you have the right to:
Access your personal data.
Request deletion of your data.
Opt out of marketing communications.
Request data portability (when applicable).
To exercise these rights, contact us at [email protected].
We may require verification of identity before fulfilling certain requests.
7. Data Security
We use encryption and restricted access controls to protect your information from unauthorized access, alteration, or disclosure.
While no system is completely secure, we maintain best practices for online data protection.
8. International Data Transfers
At present, we do not intentionally transfer personal data outside the European Union.
If in the future we use international providers that handle EU user data, we will ensure compliance with GDPR’s Standard Contractual Clauses (SCCs) or equivalent safeguards.
9. Cookies and Tracking
We may use cookies or similar technologies to improve website functionality and analytics.
You can disable cookies in your browser settings, though some features may not work properly as a result.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
All changes will be posted on this page with the updated “Last Updated” date.
11. Contact Us
If you have any questions or privacy-related concerns, please contact:
Growgent
Largo da Igreja de Nossa Sra de Fátima, n1 2esq
2600-414 Alhandra, Portugal
📧 [email protected]